Heartfelt Sips

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and refund policy that includes a 30-day money-back guarantee. 

 

Eligibility

To be eligible for a return and refund, the following conditions must be met:

- The return request is initiated within 30 days from the date of purchase.

- The item is unused, in its original condition, and in the original packaging.

- Any included accessories, tags, or labels are intact and undamaged.

Read the full Return and Refund Policy

Payment must be received within 24 hours or the order will be cancelled.

Processing Time

Upon receiving your order, we strive to process and deliver it as quickly as possible. Orders are typically processed within 1-2 business days after payment has been received.

Read the full Shipping and Delivery Policy